Kalanpur Kitchen Range
Help & Information
Use the links to the left to find the answers to your questions. Should you have any further queries then please contact us.
You can find information on our privacy policy and our terms and conditions.
Ordering & payment
Ordering on-line is easy, quick and safe (see secure ordering for further details). Simply make your choice using the 'order now' option which you'll find next to each item, this will bring up a secure on-line order form. You can also place orders by telephone or in person in the showroom. When ordering over the phone you can use Switch, Visa or Mastercard.
Secure ordering
All online transactions made within the World Furniture website are protected by the industry standard SSL (Secure Socket Layer) system. This encrypts your personal details ensuring completely safe transfer over the Internet. Effectively, this system prevents your details from being accessed or read by other sources.
We do not disclose your details to any third party - please see our privacy policy for further details.
Delivery
There is a £25 charge toward delivery for any order (this is a total delivery charge for any number of items) to the dark green areas shown on the opposite map. For deliveries to the lighter green areas please contact us for a quotation. Almost all items are available from stock unless otherwise stated. Most orders are delivered with in 1-4 weeks although at peak times delivery may take up to 6 weeks. For Cornwall, Wales and Scotland please allow up to 6 weeks. We will contact you with the date and approximate time of delivery as soon as your order is routed. In the event of any items being out of stock we will notify you of an approximate delivery date before processing your order.
Catalogues & brochures
Should you wish a printed copy of our brochure please call sales on 0116 2827727 or email info@worldfurniture.co.uk.
Returns policy
If for any reason you are not satisfied with your order, notify us within seven days of delivery. We will arrange collection of the item and offer you the choice of a replacement, credit or full refund of goods value including carriage. (Applies to UK mainland orders only).
Price comparison
Because we specialise only in furniture from South Asia we can source goods in volume, giving you some of the most competitively priced furniture of it's type in the UK. All our prices include VAT.
Customer service
For service and support please email info@worldfurniture.co.uk, call sales on 0116 2827727 or write to World Furniture, Units 62-69, Faircharm Trading Estate, Leicester. LE3 2BU. The sales phone line is open from 9.30am-5.30pm Monday to Saturday and calls are charged at standard rate.
Complaints
Should you wish to make a comment or complaint about World Furniture products or services, contact us via email info@worldfurniture.co.uk or telephone sales on 0116 2827727.
Any complaints will be handled fairly, effectively and confidentially.
Acknowledgment will be within 3 working days, and we will endeavor to resolve any problems as a matter of priority.